Frequently Asked Questions
Everything you need to know about your Minga London order.
How long does shipping take and what are the costs?
We offer worldwide shipping. Standard delivery within the UK takes 2-4 business days, while international orders typically arrive within 5-10 business days depending on your location and chosen shipping method at checkout.
What is your return policy?
You can return any unworn items with original tags within 30 days of receipt. Please ensure the garments are in their original condition. Note that some items like earrings or face masks may be non-returnable for hygiene reasons.
Are your clothes ethically produced?
Yes, ethical production is at our core. We own our production facility in Portugal, allowing us to ensure fair wages, safe working conditions, and high-quality craftsmanship for every piece we create.
How do I know which size to choose?
Each product page features a detailed size guide with measurements. Our styles range from oversized to slim fit, so we recommend checking the specific 'Size & Fit' notes listed under the product description.
Do I have to pay customs and import duties?
For customers in the UK and EU, duties are typically included. For other international destinations, your order may be subject to import duties and taxes once the shipment reaches your country, which are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Clearpay to make your shopping experience easier.